Call service API

Description

The Call service API enables Axis products to be integrated in a Voice over IP (VoIP) system. The service uses the Session Initiation Protocol (SIP).

Axis products that support the Call service API can make calls to and receive calls from SIP URIs, for example through a SIP provider or through a Public Branch Exchange (PBX) system. It is also possible to make peer-to-peer calls and to simulate calls. Axis products can respond to Dual-Tone Multi-Frequency (DTMF) sequences, for example to unlock a door when the correct DTMF sequence is received.

To allow VoIP functionality to be integrated in video management systems without implementing SIP, the Call Service supports simulated calls. A simulated call, known as a VMS call, is simulated using the Axis product’s event system and uses the RTSP and HTTP APIs for video and audio streaming.

Events emitted by the Call service inform clients about the call status. The events can be used together with the Axis product’s event and action functionality to instruct the Axis product to perform actions when a call is in progress, is active or is ended. For example, the Axis product can flash a light LED and play a tone when the product makes or receives a call.

Supported functionality:

• Configure SIP settings.
• Set up SIP accounts.
• Retrieve information about calls and call statuses.
• Initiate and terminate calls.
• Configure DTMF sequences and DTMF events.
• Configure the audio codec priority list.

The service defines the following events:

• Call state events, see Call state event.
• Call state change events, see Call state change event.
• DTMF events, see DTMF events.

API requests can be constructed using JSON or using a simplified key-value format. Section JSON and simplified key-value requests describes the request syntax.

Identification

The Call service API is supported if:

• Property: Properties.API.SIP.SIP=yes
• Property: Properties.API.SIP.Version=2.0 and later.

Use axcall:GetServiceCapabilities to list the service capabilities. See GetServiceCapabilities command.

Terminology and abbreviations

• AOR: Address of record

• DFMF: Dual-Tone Multi-Frequency

• ICE: Interactive Connectivity Establishment

• MWI: Message Waiting Indication

• NAT: Network Address Translation

• Non-normative enum

  Enum whose values are used as strings.

• PBX: Private Branch Exchange

• SIP: Session Initiation Protocol

• STUN: Session Traversal Utilities for NAT

• TURN: Traversal Using Relays around NAT

Limitations

All types defined by the Call service have an upper limit of maximum 100 entities per type. This policy is not enforced by the service, exceeding the limit is however not recommended as it may cause unexpected behavior.

SIP configuration and SIP calls

The Session Initiation Protocol (SIP) is an application layer protocol for managing interactive multimedia communication sessions, for example voice and video calls. SIP is a client-server protocol with a syntax similar to HTTP and SMTP and is used to establish, update and terminate communication sessions between two or more devices.

Before the Axis product can be used to make and receive calls, SIP must be enabled and a SIP account must be set up. The SIP account can be a peer-to-peer account or it can be an account registered at a SIP registrar.

Calls can be initiated in different ways:

• Using axcall:Call in the Call service. See Call command
• Using action rules in the Action service. For example, an action rule in the Axis product can listen to events from the product’s input ports. When the event tns1:Device/tnsaxis:IO/Port is emitted, the call is initiated as an action of type com.axis.action.fixed.sip.

If the Axis product is installed behind a NAT device, for example a network router, and needs to be able to make and receive calls from devices on the other side of the NAT device, SIP-specific port forwarding must be configured. See NAT traversal.

For examples on how to enable and configure SIP, see section Common examples.

DTMF signaling

Dual-Tone Multi-Frequency (DTMF), also known as touch-tone, is a signaling system used by telecommunication devices such as telephone handsets, switch centers, door stations, and other communication devices.

DTMF can be used to send commands to a remote device in order to instruct the remote device to perform certain actions. To send a command, the user presses the keys on a keypad in a certain sequence, for example #1234#. A DTMF packet is then created and sent to the other device. The receiving device decodes the packet and if the key sequence matches one of the allowed DTMF sequences in the receiving device, the device performs a user-defined action.

Axis products that support DTMF can receive, decode and identify DTMF sequences and can be configured to perform actions when a DTMF sequence is received. The Axis product can receive DTMF sequences sent over RTP (RFC 2833) and over SIP INFO (RFC 2976).

info

To check if the Axis product supports DTMF, use axcall:GetServiceCapabilities. See Service capabilities.

To configure an Axis product to allow an operator to unlock a door using a DTMF sequence, the following steps are required:

1. Connect the door lock to one of the Axis product’s output ports and use VAPIX® I/O port API to configure the port.

2. Enable SIP in the Axis product and configure the SIP settings.

3. Set up a DTMF event. Add the event to a DTMF configuration and add the DTMF configuration to a SIP account. See Set up a DTMF event.

4. Set up an action rule that listens to the DTMF event and activates the door lock output port when the event is received.

When the Axis product receives the correct DTMF sequence, the DTMF event is emitted and the door is unlocked.

NAT traversal

If the Axis product is installed behind a NAT device, for example a network router, and needs to be able to make and receive calls from devices on the other side of the NAT device, SIP-specific port forwarding must be configured.

The following NAT traversal methods can be used with SIP:

• Interactive Connectivity Establishment (ICE)
• Session Traversal Utilities for NAT (STUN)
• Traversal Using Relays around NAT (TURN)

The NAT traversal method to use is specified in the SIPConfiguration. See SIPConfiguration.

VMS calls

A VMS call is a simulated call from an Axis product to a video management system (VMS). The call is simulated using the Axis product’s event system and is intended for clients that use the Video streaming API:s instead of SIP.

VMS calls are similar to SIP calls and are set up using the same call service request, but the call receiver is VMS_CALL instead of a SIP URI, see Call command. VMS calls do not require a SIP account and can be made also if SIP is disabled. A VMS call produces the same events as a SIP call and, therefore, the Axis product acts as if a SIP call was made.

If required, VMS calls can be disabled by configuring the VMSCallConfiguration data structure. It is also possible to control when a call is considered active. See VMS call configuration.

The following example shows how VMS calls from AXIS A8004-VE Video door station can be integrated with a video management system (VMS).

AXIS A8004-VE has a built-in call button which is available from the door station’s front panel. The button is connected to one of the door station’s I/O ports. To make a call from the door station to the VMS, the caller presses the call button. When the button is pressed, the digital input event tns1:Device/tnsaxis:IO/Port with Source: port=0 and Data: state=1 is emitted.

info

The port number and state may differ depending on the Axis product configuration. The event syntax is described in VAPIX® Event and action services.

The digital input event is used to initiate the simulated call in the Axis product. AXIS A8004-VE is pre-configured with an action rule that listens to the event from the call button and has com.axis.action.fixed.sip with call recipient VMS_CALL as its action. When the event is emitted, the VMS call is initiated. The call state becomes Calling and a call state event tnsaxis:Call/State is emitted as described in Outgoing VMS call.

The same digital input event, or the call state event tnsaxis:Call/State, can be used to initiate the call in the VMS. When the VMS receives the event, the VMS can, for example, alert an operator by displaying a question to answer or to reject the call. If the operator decides to answer the call, the VMS should start retrieving an audio stream, or a combined video and audio stream, from the Axis product and should also start transmitting audio to the Axis product.

When the Axis product detects that audio is sent to the product, the call is considered answered. The call state changes to Active and the caller at the door station and the VMS operator can talk to each other. The call is considered ended when the VMS stops the audio stream.

info

This behavior can be configured using the VMSCallConfiguration data structure. See VMS call configuration.

For Axis products without a built-in call button and pre-configured action rule, the same functionality can be achieved by connecting an external button to an input port and by setting up a corresponding action rule. Configuration and management of input ports is described in VAPIX® I/O port API. Action rules are described in VAPIX® Event and action services.

Call state events can be used to indicate that a call is being made. AXIS A8004-VE has a number of pre-configured action rules that, for example, flash the call button LED and play a tone (using the audio clip action) while the call status is Calling.

JSON and simplified key-value requests

In some VAPIX API:s, for example the Call service API, requests can be constructed using JSON or using a simplified key-value format.

The simplified key-value format is a flattened structure with key=value strings. Levels in the structure are indicated by underscores (_).

• Boolean values are encoded as true and false.
• The NULL value is encoded as null.
• Strings are URL-encoded and may start and end with quotation marks. Example: "a+string%0A".
• Array keys are encoded as _index_ where index is an integer starting from 0.

Character sets are not converted or validated. UTF-8 is recommended.

This example from the Call service API shows how to request the current SIP configuration using cURL. The first example shows the JSON syntax, the second example shows the corresponding simplified syntax.

NOTE

When using cURL on Windows, you might need to escape the quote characters for the commands to work, i.e:

-d '{"axcall:GetSIPConfiguration":{}}'

should instead be written as:

-d "{\"axcall:GetSIPConfiguration\":{}}"

JSON request and response:

$ curl --anyauth "http://root:pass@192.168.0.90/vapix/call" -s -d '{"axcall:GetSIPConfiguration":{}}'
> {
>   "SIPConfiguration": {
>     "SIPEnabled": false,
>     "TURNServers": [],
>     "STUNServers": [],
>     "ICEEnabled": false,
>     "AllowIncomingCalls": false,
>     "TURNEnabled": false,
>     "STUNEnabled": false,
>     "ApplyUserAuthentication": false,
>     "AllowedUsers": [],
>     "SIPPort": 5060,
>     "SIPTLSPort": 5061,
>     "ApplyAllowedURIs": false,
>     "AllowedURIs": []
>   }
> }

Simplified request and response:

$ curl --anyauth "http://root:pass@192.168.0.90/vapix/call?format=simple&action=axcall:GetSIPConfiguration"'

> SIPConfiguration_SIPEnabled=false
> SIPConfiguration_SIPPort=5060
> SIPConfiguration_SIPTLSPort=5061
> SIPConfiguration_STUNEnabled=false
> SIPConfiguration_TURNEnabled=false
> SIPConfiguration_ICEEnabled=false
> SIPConfiguration_AllowIncomingCalls=false
> SIPConfiguration_ApplyUserAuthentication=false
> SIPConfiguration_ApplyAllowedURIs=false

This example shows how to retrieve a list of structures in simplified format. The example shows a list of three SIPAccounts. Each key is prefixed with _index_ where index is the index of the element in the list. All keys that share the same prefix correspond to the same element.

Simplified request and response:

$ curl --anyauth "http://root:pass@192.168.0.90/vapix/call?format=simple&action=axcall:GetSIPAccounts"'

> SIPAccount_0_Id="sip_account_0"
> SIPAccount_0_Username="local_account_ipv4_udp"
> SIPAccount_0_Password=null
> SIPAccount_0_Registrar=null
> SIPAccount_0_PublicDomain=null
> SIPAccount_0_IsDefault=false
> SIPAccount_0_Transport="udp"
> SIPAccount_0_CallerId="local_account_ipv4_udp"
> SIPAccount_1_Id="sip_account_1"
> SIPAccount_1_Username="1234"
> SIPAccount_1_Password="password"
> SIPAccount_1_Registrar="192.168.0.91"
> SIPAccount_1_PublicDomain="exampledomain.com"
> SIPAccount_1_IsDefault=true
> SIPAccount_1_Transport="udp"
> SIPAccount_1_CallerId="Entrance Door"
> SIPAccount_1_DTMFConfigurationId="internal_config"
> SIPAccount_2_Id="sip_account_2"
> SIPAccount_2_Username="987654"
> SIPAccount_2_Password="password2"
> SIPAccount_2_Registrar=null
> SIPAccount_2_PublicDomain="examplesecurity.se"
> SIPAccount_2_IsDefault=false
> SIPAccount_2_Transport="udp"
> SIPAccount_2_CallerId="Entrance Door (Axis)"
> SIPAccount_2_DTMFConfigurationId="remote_config"
> SIPAccount_3_Id="sip_account_3"
> SIPAccount_3_Username="12309"
> SIPAccount_3_Password="password3"
> SIPAccount_3_Registrar=null
> SIPAccount_3_PublicDomain="[fd12:3456:789a:1::90]"
> SIPAccount_3_PrioritizeIPv6=true
> SIPAccount_3_IsDefault=false
> SIPAccount_3_Transport="udp"
> SIPAccount_3_CallerId="Entrance Door (Axis)"
> SIPAccount_3_DTMFConfigurationId="remote_config"
> SIPAccount_4_Id="sip_account_4"
> SIPAccount_4_Username="local_account_ipv6_tcp"
> SIPAccount_4_Password=null
> SIPAccount_4_Registrar=null
> SIPAccount_4_PublicDomain=null
> SIPAccount_4_PrioritizeIPv6=true
> SIPAccount_4_IsDefault=false
> SIPAccount_4_Transport="tcp"
> SIPAccount_4_CallerId="local_account_ipv6_tcp"

Corresponding request and response in JSON:

JSON request and response:

$ curl --anyauth "http://root:pass@192.168.0.90/vapix/call" -s -d '{"axcall:GetSIPAccounts":{}}'
> {
>   "SIPAccount": [
>     {
>       "Username": "local_account_ipv4_udp",
>       "PublicDomain": null,
>       "CallerId": "local_account_ipv4_udp",
>       "Registrar": null,
>       "Transport": "udp",
>       "Password": null,
>       "Id": "sip_account_0",
>       "IsDefault": false
>     },
>     {
>       "Username": "1234",
>       "PublicDomain": "exampledomain.com",
>       "CallerId": "Entrance Door",
>       "DTMFConfigurationId": "internal_config",
>       "Registrar": "192.168.0.91",
>       "Transport": "udp",
>       "Password": "password",
>       "Id": "sip_account_1",
>       "IsDefault": true
>     },
>     {
>       "Username": "987654",
>       "PublicDomain": "examplesecurity.se",
>       "CallerId": "Entrance Door (Axis)",
>       "DTMFConfigurationId": "remote_config",
>       "Registrar": null,
>       "Transport": "udp",
>       "Password": "password2",
>       "Id": "sip_account_2",
>       "IsDefault": false
>     },
>     {
>       "Username": "12309",
>       "Registrar": null,
>       "PublicDomain": "[fd12:3456:789a:1::90]",
>       "SecondaryRegistrar": "",
>       "SecondaryPublicDomain": "",
>       "CallerId": "Entrance Door (Axis)",
>       "DTMFConfigurationId": "internal_config",
>       "Transport": "udp",
>       "Password": "password3",
>       "Id": "sip_account_3",
>       "IsDefault": false
>     },
>     {
>       "Username": "local_account_ipv6_tcp",
>       "PublicDomain": null,
>       "CallerId": "local_account_ipv6_tcp",
>       "Registrar": null,
>       "Transport": "tcp",
>       "PrioritizeIPv6": true,
>       "Password": null,
>       "Id": "sip_account_4",
>       "IsDefault": false
>     }
>   ]
> }

This example shows a response with fault codes.

JSON request:

curl --anyauth "http://root:pass@192.168.0.90/vapix/axast" -s -d '{"axast:PerformSpeakerTest":{}}'

JSON response:

• HTTP code: 400 Bad Request

{
  "Fault": "env:Receiver",
  "FaultCode": "ter:Action",
  "FaultSubCode": "axast:DeviceNotCalibrated",
  "FaultReason": "The Auto Speaker Test cannot be done without prior calibration.",
  "FaultMsg": null
}

Simplified request:

curl --anyauth "http://root:pass@192.168.0.90/vapix/axast?format=simple&action=axast:PerformSpeakerTest"

Simplified response:

• HTTP code: 400 Bad Request

Fault="env:Receiver"
FaultCode="ter:Action"
FaultSubCode="axast:DeviceNotCalibrated"
FaultReason="The Auto Speaker Test cannot be done without prior calibration."
FaultMsg=null

Common examples

This section contains examples how to set up the Axis product to make calls using SIP.

1. Enable SIP in the Axis product. See Enable SIP.

2. Set up a SIP account in the Axis product.

3. 1. See Add a peer-to-peer account.

   2. See Add a registered SIP account.

   3. See Add a registered SIP account with stream parameters.

   4. See Add a registered SIP account with SIP proxies.

4. Make a SIP call. See Make a SIP call.

5. Terminate the call. See Terminate a call.

6. Set up a DTMF sequence. See Set up a DTMF event.

7. Make a VMS call. See Make a VMS call.

8. Configure the audio codec priority list. See Configure the audio codec priority list.

9. Working with call status events. See Event examples.

Most examples use pseudocode to illustrate the intended workflow. Data is shown in JavaScript Object Notifiction (JSON) format. The API syntax is described in JSON and simplified key-value requests.

Enable SIP

Before the Axis product can be used to make SIP calls, the SIP protocol must be enabled in the product. For security reasons, SIP is disabled by default. For the Axis product to be able to receive incoming SIP calls, SIP and the AllowIncomingCalls functionality must both be enabled.

info

VMS calls can be made also if SIP is disabled.

The following pseudocode shows how to enable the SIP protocol. First, axcall:GetSIPConfiguration is used to retrieve the current SIP configuration. Then, axcall:SetSIPConfiguration is used to updated the SIP configuration.

{
  get_response = axcall.GetSIPConfiguration()
  config = get_response['SIPConfiguration']
  config['SIPEnabled'] = true
  axcall.SetSIPConfiguration(SIPConfiguration=config)
}

JSON request to enable SIP:

{
  "axcall:SetSIPConfiguration": {
    "SIPConfiguration": {
    "SIPEnabled": true,
    "TURNServers": [],
    "STUNServers": [],
    "ICEEnabled": false,
    "AllowIncomingCalls": false,
    "TURNEnabled": false,
    "STUNEnabled": false,
    "ApplyUserAuthentication": false,
    "AllowedUsers": [],
    "SIPPort": 5060,
    "SIPTLSPort": 5061,
    "ApplyAllowedURIs": false,
    "AllowedURIs": []
    }
  }
}

The request is described in SetSIPConfiguration command. The SIP configuration data structure is described in SIPConfiguration. See also NAT traversal.

Add a peer-to-peer account

A peer-to-peer account is a SIP account that is not registered at a SIP registrar. The account can be used to make peer-to-peer calls. Because the account is not registered, any UserId can be set. To make a call through a PBX or SIP provider, the account must be registered. See Add a registered SIP account.

The following pseudocode shows how to add a peer-to-peer account and how to check its status. The account is created using axcall:SetSIPAccount. The response returns the SIP account identifier SIPAccountId which should be used in subsequent requests. The account’s status is retrieved using axcall:GetSIPAccountStatus.

{
  account['UserId'] = "peer-to-peer"
  set_response = axcall.SetSIPAccount(SIPAccount=account)
  my_accountid = set_response['SIPAccountId']
  status_response = axcall.GetSIPAccountStatus(SIPAccountId=myaccountid)
  account_status = status_response['SIPAccountStatus']
}

JSON request to add a peer-to-peer SIP account:

{
  "axcall:SetSIPAccount":{
    "SIPAccount": {"UserId": "peer-to-peer"}
  }
}

JSON response:

{
  "SIPAccountId": "sip_account_0"
}

The request is described in SetSIPAccount command. The SIP account data structure is described in SIPAccount.

In simplified format, the corresponding request and response are:

Simplified request to add a peer-to-peer account:

format=simple&action=axcall:SetSIPAccount&SIPAccount_UserId=peer-to-peer

Simplified response:

SIPAccountId="sip_account_0"

Using the returned SIPAccountId, the account’s status can be retrieved using axcall:GetSIPAccountStatus.

JSON request to retrieve SIP account status:

{
  "axcall:GetSIPAccountStatus":
    "SIPAccountId": "sip_account_0"
  }
}

JSON response:

{
  "SIPAccountStatus":  {"SIPAccountId": "sip_account_0",
                      "SIPURI": "sip:192.168.0.90:5060",
                      "IsDefault": true,
                      "RegURI": ""
                      "Status": 0,
                      "StatusText": "Does not register"
  }
}

The SIP URI for a peer-to-peer account is sip:<LOCAL IP> where <LOCAL IP> is the Axis product’s IP address or DNS name. The IsDefault field indicates that the account is the default account, that is, the account that will be used when making a call if no other account is specified. For peer-to-peer accounts, the StatusText field is "Does not register", Status is 0 and RegURI is empty. The request is described in GetSIPAccountStatus command. The SIP account status data structure is described in SIPAccountStatus.

In simplified format, the corresponding request and response are:

Simplified request to retrieve SIP account status:

format=simple&action=axcall:GetSIPAccountStatus&SIPAccountId=sip_account_0

Simplified response:

SIPAccountStatus_SIPAccountId="sip_account_0"
SIPAccountStatus_SIPURI="sip:192.168.0.90:5060"
SIPAccountStatus_RegURI=null
SIPAccountStatus_Status=0
SIPAccountStatus_StatusText="Does+not+register"

Add a registered SIP account

Accounts that have been set up at a SIP registrar can be added to the Axis product using axcall:SetSIPAccount.

In this example, an account with user id 6001 and password secure has been set up at the registrar with IP address 192.168.0.1. The public domain is example.axis.com and the SIP URI becomes sip:6001@example.axis.com

The account’s status can be requested using axcall:GetSIPAccountStatus.

JSON request:

{
  "axcall:SetSIPAccount": {
    "SIPAccount": {"UserId": "6001",
                   "Password": "secure",
                   "Registrar": "192.168.0.1",
                   "PublicDomain": "example.axis.com"}
  }
}

The response returns the SIPAccountId which is used as an identifier for the account. The identifier is used, for example, when making a call using axcall:Call and when verifying the account’s registration status using axcall:GetSIPAccountStatus.

JSON response

{
  "SIPAccountId": "sip_account_0"
}

To check the SIP account’s registration status, use axcall:GetSIPAccountStatus. In the response, Status and StatusText are standard SIP response codes and response phrases.

JSON request:

{
  "axcall:GetSIPAccountStatus": {
    "SIPAccountId": "sip_account_0"
  }
}

JSON response:

{
  "SIPAccountStatus": {"SIPAccountId": "sip_account_0",
                      "SIPURI": "sip:6001@example.axis.com",
                      "IsDefault": true,
                      "RegURI": "192.168.0.1"
                      "Status": 200,
                      "StatusText": "OK"}
}

Add a registered SIP account with stream parameters

In the SIP account, the StreamParameters field specifies the resolution and frame rate to use. If no stream parameters are specified, the account uses the Axis product’s default settings.

This example shows how to add a registered SIP account with resolution 640x480 and frame rate 25 fps.

JSON request:

{
  "axcall:SetSIPAccount": {
    "SIPAccount": {"UserId": "6001",
                   "Password": "secure",
                   "Registrar": "192.168.0.1",
                   "PublicDomain": "example.axis.com"}
                   "StreamParameters": "resolution=640x480&fps=25"}
  }
}

JSON response

{
  "SIPAccountId": "sip_account_0"
}

Add a registered SIP account with SIP proxies

This example shows how to add a registered SIP account with two SIP proxies that route communication to the registrar at 272.25.25.3. The SIP proxies will route traffic from top to down in the specified order, that is, 192.168.0.1 is contacted as the first node, then 10.23.23.2 and finally the registrar at 272.25.25.3 is contacted.

JSON request:

{
  "axcall:SetSIPAccount": {
    "SIPAccount": {"UserId": "6001",
                   "Password": "secure",
                   "Registrar": "272.25.25.3",
                   "SIPAccount": [{"Server": "192.168.0.1",
                         "Username": "username_proxy1",
                         "Password": "password_proxy1"},
                        {"Server": "10.23.23.2",
                         "Username": "username_proxy2",
                         "Password": "password_proxy2"}]
  }
}

The response returns the SIPAccountId which is used as an identifier for the account. The identifier is used, for example, when making a call using axcall:Call and when verifying the account’s registration status using axcall:GetSIPAccountStatus.

JSON response

{
  "SIPAccountId": "sip_account_0"
}

Make a SIP call

When SIP has been enabled and an account is set up, it is possible to call a remote SIP URI using axcall:Call. The request returns the call identifier CallId. Using CallId, the status of the call can be requested using axcall:GetCallStatus.

The following pseudocode shows how to make a call from the Axis product to sip:6002@example.axis.com. The call is made using axcall:Call. The response returns the call identifier CallId which is used in subsequent requests. The call’s status is requested using axcall:GetCallStatus. When the call is answered, the call status changes from Calling to Active.

{
  call_response = axcall.Call(To="sip:6002@example.axis.com")
  status_response = axcall.GetCallStatus(CallId=call_response['CallId'])
  while (status_response.CallState == "Calling") {
    sleep(1);
    status_response = axcall.GetCallStatus(CallId=call_response['CallId'])
  }
  if (status_response.CallState == "Active") {
    // Call ok
  } else {
    // No answer
  }
}

JSON request to make a call:

{
  "axcall:Call": {
    "To" : "sip:6002@example.axis.com"
    }
  }
}

JSON response:

{
  "CallId": "Out-0-1401964712.117694-gIRuBDTzh7BDKXw-5mDFKF"
}

The request is described in Call command.

JSON request to retrieve the call status:

{
  "axcall:GetCallStatus": {
    "CallId": "Out-0-1401964712.117694-gIRuBDTzh7BDKXw-5mDFKF"
    }
  }
}

JSON response:

{
  "CallStatus": {"CallId": "Out-0-1401964712.117694-gIRuBDTzh7BDKXw-5mDFKF",
                "CallState": "Calling",
                "CallType": "SIP",
                ... }
}

The request is described in GetCallStatus command. The CallStatus data structure is described in CallStatus.

Simplified request to make a call:

format=simple&action=axcall:Call&To=sip:6002@example.axis.com

Simplified response:

CallId="Out-0-1401964712.117694-gIRuBDTzh7BDKXw-5mDFKFgSGIVX5lwi"

Simplified request to retrieve the call status:

format=simple&action=axcall:GetCallStatus&CallId=Out-0-1401964712.117694-gIRuBDTzh7BDKXw-5mDFKF

Simplified response:

CallStatus_CallId="Out-0-1401964712.117694-gIRuBDTzh7BDKXw-5mDFKF"
CallStatus_CallState="Calling"
CallStatus_CallType="SIP"

Terminate a call

A call in progress can be terminated using axcall:TerminateCall.

The following pseudocode shows how to terminate a call.

{
  call_response = axcall.Call(To="sip:6002@example.axis.com")
  axcall.TerminateCall(CallId=call_response['CallId'])
}

JSON request to terminate a call:

{
  "axcall:TerminateCall": {
    "CallId" : "Out-0-1401964712.117694-gIRuBDTzh7BDKXw-5mDFKFgSGIVX5lwi"
    }
  }
}

The request is described in TerminateCall command.

Simplified request to terminate a call:

format=simple&action=axcall:TerminateCall&CallId=Out-0-1401964712.117694-gIRuBDTzh7BDKXw-5mDFKF

Set up a DTMF event

The Call service can recognize a DTMF sequence, for example #1234# and use the sequence to emit a DTMF event. The Axis product or a third-party application that listens to DTMF events can use the event to trigger actions, for example to activate an output port in order to unlock a door, or to send a notification. For more information, see DTMF signaling.

The DTMF event syntax is described in DTMF event.

The following pseudocode shows the workflow for setting up a DTMF event:

1. Create a DTMF event using axcall:SetDTMFEvent. The event in this example is called OpenDoorEvent.

2. Create a DTMF trigger using axcall:SetDTMFTrigger. The DTMF trigger connects a DTMF event with a specific DTMF sequence, in this case #1234#.

3. Add the DTMF trigger to a DTMF configuration using axcall:SetDTMFConfiguration.

4. Add the DTMF configuration to a SIP account using axcall:SetSIPAccount.

Pseudocode:

// Create a DTMF event
DTMFEventId dtmf_event_id =
    axcall.SetDTMFEvent({"Name": "OpenDoorEvent",
                      "Enabled": true});

// Create a DTMF trigger.
DTMFTriggerId dtmf_trigger_id =
    axcall.SetDTMFTrigger({"DTMFSequence": "#1234#",
                          "DTMFEventId" : dtmf_event_id});

// Add the DTMF trigger to a DTMF configuration.
DTMFConfigurationId dtmf_conf_id =
    axcall.SetDTMFConfiguration({"Name": "OpenDoorDTMFConf",
                              "DTMFTriggerId": [dtmf_trigger_id]})

// Add the DTMF configuration to a SIP account.
SIPAccount account = axcall.GetSIPAccount({"AccountId": "sip_account_0"});
account["DTMFConfigurationId"] = dtmf_conf_id;
axcall.SetSIPAccount(account);

The same DTMF configuration can be used in multiple SIP accounts but a SIP account can also have its own DTMF configuration. Using different DTMF configurations in different SIP accounts makes it possible to restrict access to certain DTMF sequences. For example, a more restrictive configuration might be required when calling an exposed cell phone as compared to calling the in-house security office.

The following pseudocode shows a setup with two different DTMF configurations Limited and Full Access. Workflow:

1. Create two DTMF events, Event A and Event B, using axcall:SetDTMFEvents.

2. Create one DTMF trigger for each event using axcall:SetDTMFTriggers. The first trigger connects DTMF sequence 1 to Event A. The second trigger connects DTMF sequence 2 to Event B.

3. Create a DTMF configuration Full Access that contains both triggers. SIP accounts with this DTMF configuration will accept both DTMF sequences.

4. Create a DTMF configuration Limited with only one of the triggers. SIP accounts with this DTMF configuration will only accept DTMF sequence 1.

// Create two DTMF events.
DTMFEventId[] dtmf_events = axcall.SetDTMFEvents([{"Name": "Event A"},
                    {"Name": "Event B"}]);

DTMFEventId dtmf_event_a = dtmf_events[0]; // Assumption of order.
DTMFEventId dtmf_event_b = dtmf_events[1];

// Create two DTMF triggers
DTMFTriggerId[] dtmf_trigger_ids = axcall.SetDTMFTriggers([{"DTMFSequence": "1",
                    "DTMFEventId" : dtmf_event_a},
                    {"DTMFSequence": "2",
                    "DTMFEventId" : dtmf_event_b}]);

// Create the DTMF configuration "Full Access"
DTMFConfigurationId dtmf_conf_full_access =
    axcall.SetDTMFConfiguration({"Name": "Full Access",
                          "DTMFSequence": dtmf_trigger_ids});

// Create the DTMF configuration "Limited"
DTMFTriggerId only_trigger_a = dtmf_trigger_ids[0] // Assumption of order.
DTMFConfigurationId dtmf_conf_limited =
    axcall.SetDTMFConfiguration({"Name": "Limited",
                          "DTMFSequence": [only_trigger_a]});

Several DTMF sequences can trigger the same DTMF event but a single DTMF sequence cannot trigger several different DTMF events. If a DTMF sequence (sequence 1) is used to trigger a certain DTMF event (event A) and one wants to change the configuration so that the DTMF sequence triggers another DTMF event (event B), then the DTMF trigger that connects sequence 1 to event A must be updated so that the trigger instead connects sequence 1 to event B.

The following pseudocode shows how to change the DTMF event triggered by a DTMF sequence:

1. Create two DTMF events.

2. Create one DTMF trigger for each event. The first trigger connects DTMF sequence 1234 to DTMF event Event A. The second trigger connects DTMF sequence 5678 to DTMF event Event B.

3. Try to create a new DTMF trigger that connects the first DTMF sequence 1234 to Event B. This request will fail because the same DTMF sequence cannot trigger different events.

4. Update the DTMF trigger for DTMF sequence 1234 so that the sequence triggers Event B instead. The two DTMF sequences will now trigger the same event.

// Create two DTMF events
DTMFEventId[] dtmf_events = axcall.SetDTMFEvents([{"Name": "Event A"},
        {"Name": "Event B"}]);
DTMFEventId dtmf_event_a = dtmf_events[0];
DTMFEventId dtmf_event_b = dtmf_events[1];

// Add a DTMF trigger for each event
DTMFTriggerId[] trigger_ids =
    axcall.SetDTMFTriggers([{"DTMFSequence": "1234",
            "DTMFEventId" : dtmf_event_a},
            {"DTMFSequence": "5678",
            "DTMFEventId" : dtmf_event_b}]);
// Assumption of order
trigger_id_1234 = trigger_ids[0];
trigger_id_5678 = trigger_ids[1];

// Try to connect the DTMF sequence "1234" to DTMF event B. This will fail.
 axcall.SetDTMFTrigger({"DTMFSequence", "1234" "DTMFEventId" : dtmf_event_b});

// Update the DTMF trigger with identifier trigger_id_1234 so that both sequences trigger the same event.
axcall.SetDTMFTrigger({"DTMFTriggerId": trigger_id_1234, "DTMFEventId": dtmf_event_b});

Make a VMS call

A VMS call is a call simulated using the Axis product’s event system as described in VMS calls. VMS calls are intended for clients that use the Video streaming API:s instead of SIP.

VMS calls can be made also if SIP is disabled.

The following pseudocode shows how to make a VMS call from the Axis product. The call is made using axcall:Call with To="VMS_CALL". The response returns the call identifier CallId which is used in subsequent requests. The call’s status is requested using axcall:GetCallStatus. When the call is answered, the call status changes from Calling to Active.

{
  call_response = axcall.Call(To="VMS_CALL")
  status_response = axcall.GetCallStatus(CallId=call_response['CallId'])
  while (status_response.CallState == "Calling") {
    sleep(1);
    status_response = axcall.GetCallStatus(CallId=call_response['CallId'])
  }
  if (status_response.CallState == "Active") {
    // Call ok
  } else {
    // No answer
  }
}

JSON request to make a call:

{
  "axcall:Call": {
    "To" : "VMS_CALL"
    }
  }
}

JSON response:

{
  "CallId": "Out-0-1401964712.117694-gIRuBDTzh7BDKXw-5mDFKF"
}

The request is described in Call command.

JSON request to retrieve the call status:

{
  "axcall:GetCallStatus": {
    "CallId": "Out-0-1401964712.117694-gIRuBDTzh7BDKXw-5mDFKF"
    }
  }
}

JSON response:

{
  "CallStatus": {"CallId": "Out-0-1401964712.117694-gIRuBDTzh7BDKXw-5mDFKF",
                "CallState": "Calling",
                "CallType": "VMS",
                ... }
}

The request is described in GetCallStatus command. The CallStatus data structure is described in CallStatus.

Simplified request to make a call:

format=simple&action=axcall:Call&To=VMS_CALL

Simplified response:

CallId="Out-0-1401964712.117694-gIRuBDTzh7BDKXw-5mDFKFgSGIVX5lwi"

Simplified request to retrieve the call status:

format=simple&action=axcall:GetCallStatus&CallId=Out-0-1401964712.117694-gIRuBDTzh7BDKXw-5mDFKF

Simplified response:

CallStatus_CallId="Out-0-1401964712.117694-gIRuBDTzh7BDKXw-5mDFKF"
CallStatus_CallState="Calling"
CallStatus_CallType="VMS"

Configure the audio codec priority list

Use axcall.SetAudioCodecs to configure the audio codec priority list used for SIP calls.

Pseudocode:

// Get all audio codecs
AudioCodec[] all_codecs = axcall.GetSupportedAudioCodecs()

// Get the default audio codec priority list
AudioCodec[] default_priority_list = axcall.GetDefaultAudioCodecs()

// Get the current audio codec priority list
AudioCodec[] current_priority_list = axcall.GetAudioCodecs()

// Rearrange the priority list
AudioCodec[] new_priority_list  = ...
set_response = axcall.SetAudioCodecs(AudioCodec=new_priority_list)

Event examples

The following sections provide an overview of the events emitted when the Axis product makes or receives a call.

The events are described in Call state event and Call state change event.

Outgoing SIP call

An outgoing SIP call is a call from the Axis product to a SIP URI.

When no call is in progress, the call state property event shows state Idle.

tnsaxis:Call/State

Data: CallState=Idle

When a call is initiated, the Axis product emits a call state change event with reason Initiated. The call state property event changes state to Calling.

tnsaxis:Call/StateChange

Data: Reason=Initiated

tnsaxis:Call/State

Data: CallState=Calling

When the call is answered, the Axis product emits a call state change event with reason AcceptedByRemote. The call state property event changes state to Active.

tnsaxis:Call/StateChange

Data: Reason=AcceptedByRemote

tnsaxis:Call/State

Data: CallState=Active

When the call is ended, the Axis product emits a call state change event with reason Terminate. The call state property event changes state to Idle.

tnsaxis:Call/StateChange

Data: Reason=Terminated

tnsaxis:Call/State

Data: CallState=Idle

To retrieve all details of a call in progress, the client can use axcall:GetCallStatus(CallId=[callid]).

Incoming SIP call

An incoming SIP call is a call from a remote device to the Axis product.

When no call is in progress, the call state property event shows state Idle.

tnsaxis:Call/State

Data: CallState=Idle

When the Axis product answers a call, the product emits a call state change event with reason AcceptedByDevice. The call state property event changes state to Active.

tnsaxis:Call/StateChange

Data: Reason=AcceptedByDevice

tnsaxis:Call/State

Data: CallState=Active

When the call is ended, the Axis product emits a call state change event with reason Terminated. The call state property event changes state to Idle.

tnsaxis:Call/StateChange

Data: Reason=Terminated

tnsaxis:Call/State

Data: CallState=Idle

To retrieve all details of a call in progress, the client can use axcall:GetCallStatus(CallId=[callid]).

Outgoing VMS call

An outgoing VMS call is a VMS call from the Axis product to a client.

When no call is in progress, the call state property event shows state Idle.

tnsaxis:Call/State

Data: CallState=Idle

VMS calls are initiated by an axcall:Call request with VMS_CALL as recipient. The call can for example by triggered by an action rule that has a digital input event as a trigger and "make call" as the action. When the call is initiated, the Axis product emits a call state change event with reason Initiated. The call state property event changes state to Calling.

tnsaxis:Call/StateChange

Data: Reason=Initiated

tnsaxis:Call/State

Data: CallState=Calling

When the call is initiated, a timer starts. If the call is not answered within the specified time, the Axis product emits a call state change event with reason NoAnswer. The call state property event changes state to Idle.

tnsaxis:Call/StateChange

Data: Reason=NoAnswer

tnsaxis:Call/State

Data: CallState=Idle

As described in VMS calls, the client, for example a video management system, could be configured to listen to the tnsaxis:Call/State event. To answer the call, the client should initiate streams to receive video and audio from the Axis product and to transmit audio to the Axis product. When the Axis product detects that audio is transmitted, the product emits a call state change event with reason AcceptedByRemote. The call state property event changes state to Active.

tnsaxis:Call/StateChange

Data: Reason=AcceptedByRemote

tnsaxis:Call/State

Data: CallState=Active

To end the call, the client should stop transmitting audio to the Axis product. When the product detects that audio is no longer transmitted, the product emits a call state change event with reason Terminated. The call state property event changes state to Idle.

tnsaxis:Call/StateChange

Data: Reason=Terminated

tnsaxis:Call/State

Data: CallState=Idle

To retrieve all details of a call in progress, the client can use axcall:GetCallStatus(CallId=[callid]).

Incoming VMS call

An incoming VMS call is a VMS call from a remote device to the Axis product.

When no call is in progress, the call state property event shows state Idle.

tnsaxis:Call/State

Data: CallState=Idle

To initiate a call, the client should start transmitting audio to the Axis product. When the Axis product detects that audio is transmitted, the product emits a call state change event with reason AcceptedByDevice. The call state property event changes state to Active.

tnsaxis:Call/StateChange

Data: Reason=AcceptedByDevice

tnsaxis:Call/State

Data: CallState=Active

To end the call, the client should stop transmitting audio to the Axis product. When the product detects that audio is no longer transmitted, the product emits a call state change event with reason Terminated. The call state property event changes state to Idle.

tnsaxis:Call/StateChange

Data: Reason=Terminated

tnsaxis:Call/State

Data: CallState=Idle

To retrieve all details of a call in progress, the client can use axcall:GetCallStatus(CallId=[callid]).

Service capabilities

ServiceCapabilities

The ServiceCapabilities data structure describes the available service capabilities.

Mandatory fields:

Field	Type	Description
MaxLimit	Integer	The maximum number of entries returned by the GetPortList and GetPort commands.

Data structures

ServiceCapabilities

The ServiceCapabilities data structure shows the available service capabilities.

Mandatory fields:

Field	Type	Description
SIP	Boolean	true = SIP operations are supported.false = SIP operations are not supported.
DTMF	Boolean	true = DTMF operations are supported.false = DTMF operations are not supported.
AudioCodec	Boolean	Supported from API version 1.4.true = Audio codec operations are supported.false = Audio codec operations are not supported.Audio codec operations include getting and setting the audio codec priority list.
MediaEncryption	Boolean	Supported from API version 1.7.true = Media encryption operations are supported.false = Media encryption operations are not supported.
Certificate	Boolean	Supported from API version 1.7.true = Certificate operations are supported.false = Certificate operations are not supported.
Attribute	Boolean	Supported from API version 1.7.true = Attribute operations for SIP accounts and SIP configurations are supported.false = Attribute operations for SIP accounts and SIP configurations are not supported.

GetServiceCapabilities command

Use the GetServiceCapabilities command to retrieve the capabilities supported by the service.

• Command: axcall:GetServiceCapabilities

Message name: Request

{}

The request is empty.

Message name: Response

{
  "Capabilities": { ServiceCapabilities }
}

with the following data fields:

Data field	Description
Capabilities	The ServiceCapabilities data structure. See ServiceCapabilities.

Call control

The Call service supports the following operations to control calls:

• Call – Make a call.
• TerminateCall – Terminate an ongoing call.

Call command

Use the Call command to make a call. The request returns a call identifier CallId which is used to identify the call.

• Command: axcall:Call

Message name: Request

{
  "SIPAccountId": "<SIPAccountId>" (optional),
  "To": "<string>"
}

with the following data fields:

Data field	Valid values	Description
SIPAccountId	SIPAccountId	Optional. The SIP account to use to make the call. If not specified, the default account is used.
To	String	The address to call to.For peer-to-peer SIP calls, use sip:ip where ip is the IP address or host name of the peer to call to.For SIP calls, use sip:user@domainFor VMS calls, use VMS_CALL.

Message name: Response

{
  "CallId": "<CallId>"
}

with the following data fields:

Data field	Description
CallId	Call identifier.

Fault codes	Description
env:Receiver ter:Action ter:Failure	Failed to initiate the call.

TerminateCall command

Use the TerminateCall command to terminate an ongoing call.

• Command: axcall:TerminateCall

Message name: Request

{
  "CallId": "<CallId>"
}

with the following data fields:

Data field	Valid values	Description
CallId	CallId	Call identifier.

Message name: Response

{}

The response is empty.

Fault codes	Description
env:Sender ter:InvalidArgVal ter:NotFound	Not found. There is no ongoing call with the specified CallId.
env:Receiver ter:Action ter:Failure	Failed to terminate the call.

Call status

Call status shows information about current and previous calls.

Data structures

CallId

Parameter	Type	Valid values	Description
CallId	String	minLength=0 maxLength=64	The call identifier.

CallStatus

The CallStatus data structure contains current aggregate runtime status of calls in progress and of recently terminated calls.

Mandatory fields:

Field	Type	Description
CallId	CallId	Call identifier.
Source	String	Media source used for the call.Example: For multichannel products, Source is the video channel from which the call is coming.
CallState	CallState	State of the call. See Enumeration: CallState.
CallStateReason	String	Describes why the call is in the current state. See Enumeration: CallStateChangeReason.
StartTime	dateTime	Start time of the call.
Direction	CallDirection	Direction of the call. See Enumeration: CallDirection.
DeviceURI	String	The Axis product’s address.
RemoteURI	String	The remote device’s address.
CallType	String	The type of call. See Enumeration: CallType.
Optional fields
StopTime	dateTime	End time of the call. Only available for terminated calls.
AudioCodec	String	Audio codec used for the call.
VideoCodec	String	Video codec used for the call.
SIPAccountId	SIPAccountId	The SIP account used for the call.

Enumeration: CallState

CallState is the overall status of the call.

CallState value	Description
Idle	No call in progress.
Calling	The call is initiated. The Axis product is calling a remote device. The call is not yet answered.
Active	The call is active.
Terminating	A call is being terminated
Terminated	The call is terminated.

Enumeration: CallStateChangeReason

CallStateChangeReason is a non-normative enum used to describe different reasons for call status change events.

CallStateChangeReason value	State change	Description
Initiated	From Idle to Calling.	The call is initiated.
Denied	From Idle to Terminated.	An incoming call is denied by the AllowIncomingCalls rule.
NoAnswer	From Calling to Terminated.	The call is not answered. The state changes to Terminated when the call times out.For VMS calls, the timeout is defined in the VMSCallConfiguration data structure.
Busy	From Calling to Terminated.	Line is busy.
Failed	From Calling to Terminated.	Call failed. This value is returned if the call failed for reasons other than NoAnswer and Busy.
AcceptedByRemote	From Calling to Active.	The remote device answers the call.
AcceptedByDevice	From Calling to Active.	The Axis product answers an incoming call.
Terminated	From Active to Terminated.	An active call is terminated.

Enumeration: CallDirection

CallDirection contains the direction of the call.

CallDirection value	Description
Outgoing	A call from the Axis product to a remote device.
Incoming	A call from a remote device to the Axis product.

Enumeration: CallType

CallType is a non-normative enum that specifies the type of call. More values might be added in the future.

CallType value	Description
SIP	SIP call. A SIP call is a call to a SIP URI.
VMS	VMS call. A VMS call is a simulated call. See VMS calls.In the axcall:Call command, the To field should be set to VMS_CALL. See Call command.

GetCallStatus command

Use the GetCallStatus command to request the current CallStatus of a given call. The call is specified by its CallId.

• Command: axcall:GetCallStatus

Message name: Request

{
  "CallId": "<CallId>"
}

with the following data fields:

Data field	Valid values	Description
CallId	CallId	Call identifier.

Message name: Response

{
  "CallStatus": { CallStatus }
}

with the following data fields:

Data field	Description
CallStatus	The CallStatus data structure. See CallStatus.

Fault codes	Description
env:Sender ter:InvalidArgVal ter:NotFound	Not found. There is no call with the specified CallId.
env:Receiver ter:Action ter:Failure	Failed to get the CallStatus.

GetCallStatuses command

Use the GetCallStatuses command to request the current CallStatus for multiple calls. The calls are specified by a list of CallId:s. If no CalllId:s are specified, the CallStatus for all calls with be returned. If a CallId cannot be resolved, the CallId is ignored.

• Command: axcall:GetCallStatuses

Message name: Request

{
  "CallId": ["<CallId>", ...]
}

with the following data fields:

Data field	Valid values	Description
CallId	List of CallId	A list of call identifiers.

Message name: Response

{
  "CallStatus": [{ CallStatus }, ...]
}

with the following data fields:

Data field	Description
CallStatus	A list of CallStatus data structures. See CallStatus.

Fault codes	Description
env:Receiver ter:Action ter:Failure	Failed to get the CallStatus.

SIP configuration

Data structures

SIPConfiguration

The SIPConfiguration data structure contains the SIP configuration.

Optional fields:

Field	Type	Description
SIPEnabled	Boolean	true = SIP is enabled. false = SIP is disabled. Default: false
SIPPort	Integer	The port used for incoming SIP requests. Traffic through this port is not encrypted. Default: 5060
SIPTLSPort	Integer	The port used for incoming SIPS and TLS-secured SIP requests. Traffic through this port is encrypted using TLS. Default: 5061
STUNEnabled	Boolean	true = STUN is enabled. false = STUN is disabled. Default: false
STUNServers	STUNServer	List of STUN servers.See STUNServer.
TURNEnabled	Boolean	true = TURN is enabled. false = TURN is disabled. Default: false
TURNServers	TURNServer	List of TURN servers.See TURNServer.
ICEEnabled	Boolean	true = ICE is enabled. false = ICE is disabled. Default: false
AllowIncomingCalls	Boolean	true = Incoming calls are enabled. false = Incoming calls are disabled. Default: false
ApplyUserAuthentication	Boolean	For future use. Enable user authentication when requesting video and audio streams and when using DTMF capabilities.
AllowedUsers	UserAuthentication	For future use. Array of allowed users. Unauthorized users are denied DTMF capabilities in SIP calls.
ApplyAllowedURIs	Boolean	Deprecated. Use ApplyAccessList instead.
AllowedURIs	String	Deprecated. Use AccessList instead.
Attribute	Attribute	Attributes for additional configuration. Use GetSupportedSIPConfigurationAttributes to list the supported attributes.
RTPStartPort	Integer	Supported from API version 1.6.RTP start port for media streams in SIP calls. This setting affects SIP calls only. It does not affect other media streams.Default: 4000
CallingTimeout	Integer	Supported from API version 1.7.The number of seconds to wait before an initiated call terminates with NoAnswer.Default value: 60 secondsMaximum value: 600 seconds
ApplyAccessList	Boolean	true: Enables use of AccessList.
AccessList	String	A list of SIP URIs. Whether it is an allowlist or blocklist is specified in AccessListPolicy.
AccessListPolicy	String	Enum values: Allow, Block Allow: Use AccessList as an allowlist. Allow incoming calls from the specified URIs. Block: Use AccessList as a blocklist. Decline incoming calls from the specified URIs. Null: Default to Allow.

Enumeration: SIPTransport

SIPTransport is a non-normative enum used to specify the protocol to be used for SIP transport.

SIPTransport value	Description
udp	UDP protocol.
tcp	TCP protocol.
tls	TLS protocol.

STUNServer

The STUNServer data structure contains the STUN server configuration.

Mandatory fields:

Field	Type	Description
Server	String	Address (URI) to the STUN server.

TURNServer

The TURNServer data structure contains the TURN server configuration.

Mandatory fields:

Field	Type	Description
Server	String	Address (URI) to the TURN server.
Username	String	User name for the TURN server.
Password	String	Password for the TURN server user.

Attribute

The Attribute data structure contains an attribute’s name and value. Attributes are additional configuration information for SIP accounts or SIP configurations.

Mandatory fields:

Field	Type	Description
Name	String	Attribute name.
Value	String	Attribute value.

Enumeration: AttributeType

AttributeType is a non-normative enum that specifies the attribute types.

AttributeType value	Description
string	String.
int	Integer.
bool	Booelan.

AttributeInfo

The AttributeInfo data structure contains information about an attribute. Attributes are additional configuration information for SIP accounts or SIP configurations.

Mandatory fields:

Field	Type	Description
Name	String	Attribute name.
Type	String	Attribute type. Available values are defined by AttributeType.
Optional fields
Default	String	The attribute’s default value.

GetSupportedSIPConfigurationAttributes command

Use the GetSupportedSIPConfigurationAttributescommand to list supported attributes for the SIP configuration.

• Command: axcall:GetSupportedSIPConfigurationAttributes

Message name: Request

{}

The request is empty.

Message name: Response

{
  "AttributeInfo": [{ AttributeInfo },...]
}

with the following data fields:

Data field	Data type	Description
AttributeInfo	AttributeInfo	List of supported attributes.

GetSIPConfiguration command

Use the GetSIPConfiguration command to retrieve the current SIP configuration.

• Command: axcall:GetSIPConfiguration

Message name: Request

{}

The request is empty.

Message name: Response

{
  "SIPConfiguration": { SIPConfiguration }
}

with the following data fields:

Data field	Data type	Description
SIPConfiguration	SIPConfiguration	The requested SIPConfiguration.See SIPConfiguration.

SetSIPConfiguration command

Use the SetSIPConfiguration command to update the current SIP configuration. See SIPConfiguration.

• Command: axcall:SetSIPConfiguration

Message name: Request

{
  "SIPConfiguration": { SIPConfiguration }
}

with the following data fields:

Data field	Valid values	Description
SIPConfiguration	SIPConfiguration	The SIPConfiguration to update.
KeepCurrent	true, false	true: Use the current values for those not specified in SIPConfiguration. false: Set to default for those not specified in SIPConfiguration. Null: Default to true.

Message name: Response

{}

The response is empty.

Fault codes	Description
env:Sender ter:InvalidArgVal ter:InvalidArgVal	Invalid data. The request contains invalid values.
env:Sender ter:InvalidArgs	Missing data. The request does not contain all required data.
env:Receiver ter:ActionNotSupported ter:NotSupported	The action is not supported.

SIP accounts

Data structures

SIPAccount

The SIPAccount data structure defines the SIP account.

A SIP client is identified by its address-of-record (AOR). The AOR is a SIP or SIPS URI and can be thought of as the client’s public address. The AOR can have different formats:

• sip:username@publicdomain:port is a typically format when using a PBX or SIP provider.
• sip:192.168.0.90 or sip:sip.axis.com can be used for direct client-to-client communication using peer-to-peer accounts. The IPv6 address format contains brackets, for instance sip:[fd12:3456:789a:1::90]:5060.

The data fields specified below are used to construct an AOR for the client, for example, sip | sips:UserId[@Domain], where the SIP/SIPS prefix is derived from SIPSEnabled, where UserId is mandatory and where Domain is derived from PublicDomain or Registrar if PublicDomain is not specified.

Registrar is used when registering the SIP account at a SIP registrar. If Registrar is empty, PublicDomain is used for registration. If Registrar and PublicDomain both are empty, the account will not be registered.

A default account with identifier peer-to-peer is created automatically when the Axis product is restarted after factory default or if all accounts are removed.

Mandatory fields:

Field	Type	Description
UserId	String	User name for registration in the SIP registrar. The name can be an extension in the SIP registrar.
Password	String	Password for the UserId.
Registrar	String	Address to the SIP registrar used for registration.
PublicDomain	String	The SIP registrar’s public domain.
SIPProxies	SIPProxy	List of SIP proxies to use for outgoing calls from this account.
Attribute	Attribute	Attributes for additional configuration. Use GetSupportedSIPAccountAttributes to list the supported attributes.
Optional fields
Id	SIPAccountId	Identifier for the SIP account. If empty or missing, Id is created automatically when the SIP account is created.See also SIPAccountId.
Enabled	Boolean	Defaults to true if account is enabled.
Name	Name	Descriptive name for the SIP account. The name is displayed in the Axis product’s user interface.
CallerId	String	CallerId (caller identifier) used in SIP.
AuthenticationId	String	Authentication identifier used in the registration. If empty, AuthenticationId is set to UserId.
SecondaryRegistrar	String	Supported from API version 1.9.Address of secondary registrar (backup). Optional parameter, defaults to empty string.
SecondaryPublicDomain	String	Supported from API version 1.9.Public Domain of the secondary registrar (backup). Optional parameter, defaults to empty string.
IsDefault	Boolean	true = The account is the default SIP account.false = The account is not the default account.Only one account can be the default account. If multiple accounts are set to default, the last account set to default is used.
SIPSEnabled	Boolean	true = SIPS (secure SIP) is enabled. If enabled, Transport is set to tls.false = SIPS is disabled, that is, SIP is used.
Transport	String	The transport protocol to use for calls made from and to this account. For valid values, see Enumeration: SIPTransport.If SIPSEnabled=true, Transport will be set to tls.
PrioritizeIPv6	Boolean	True if IPv6 should be prioritized over IPv4. The default value is disabled, which means that IPv4 is prioritized). This is relevant for peer-to-peer accounts and domain-names, which resolve in IPv4 and IPv6 addresses. An account can either use IPv4 or IPv6 media transports. Adding an account will check the network availability and change this flag if required.
StreamParameters	String	Percent-encoded stream parameters. If empty, default stream parameters are used.Supported stream parameters in API release 1.6: resolution = Resolution. fps = Frame rate.
AllowMWI	Boolean	true = Allow a SIP server to convey updated listen port using MWI (Message Waiting Indication).false = Allow MWI disabled.Default: false
DTMFConfigurationId	DTMFConfigurationId	Identifier for the DTMFConfiguration associated with the account.Default: Empty string.
MediaEncryption	String	Supported from API version 1.7.Media encryption preference to use for calls from this account. For valid values, see Enumeration: MediaEncryption.If media encryption is enabled, that is, if MediaEncryption is not set to None, then Transport must be set to tls.
Certificate	String	Supported from API version 1.7.The TLS transport certificate to use. This value is used for all TLS-enabled accounts.
EncryptionProtocols	String	Supported from API version 1.7.Comma-separated list of allowed encryption protocols. This value is used for all TLS-enabled accounts. For valid values, see Enumeration: EncryptionProtocol.
VerifyServerCertificate	Boolean	Supported from API version 1.7.true = The remote server’s certificate should be verified.false = The remote server’s certificate should not be verified.This value is used for all TLS-enabled accounts.

SIPAccountId

Parameter	Type	Valid values	Description
SIPAccountId	String	minLength=0 maxLength=64	The SIP account identifier.

SIPProxy

The SIPProxy data structure contains the configuration for a SIP proxy server.

Mandatory fields:

Field	Type	Description
Server	String	Address (URI) to the SIP proxy server.
Username	String	User name for the proxy server.
Password	String	Password for the proxy server user.

Enumeration: MediaEncryption

MediaEncryption is a non-normative enum specifying encryption preferences for SIP media traffic. To use media encryption, SIPTransport must be set to TLS. If there are several peer-to-peer accounts with different MediaEncryption values, the strictest value is used for all accounts.

MediaEncryption value	Description
None	Media encryption is disabled. SIP media traffic is unencrypted.
SRTPBestEffort	SIP media traffic is encrypted through SRTP when the call receiver supports SRTP.
SRTPMandatory	SIP media traffic is encrypted through SRTP. If the call receiver does not support SRTP, the call is not initiated.

Enumeration: EncryptionProtocol

EncryptionProtocol is a non-normative enum specifies the encryption protocol to use.

EncryptionProtocol value	Description
TLSv1	TLSv1.0
TLSv11	TLSv1.1
TLSv12	TLSv1.2

GetSupportedMediaEncryptionModes command

Use the GetSupportedMediaEncryptionModes command to list supported media encryption modes.

• Command: axcall:GetSupportedMediaEncryptionModes

Message name: Request

{}

The request is empty.

Message name: Response

{
  "MediaEncryption": ["<string>",...]
}

with the following data fields:

Data field	Data type	Description
MediaEncryption	List of strings	List of supported media encryption modes.

GetSupportedSIPAccountAttributes command

Use the GetSupportedSIPAccountAttributescommand to list supported attributes for the SIP account.

If an attempt is made to set an attribute which is not implemented, that attribute is silently ignored.

• Command: axcall:GetSupportedSIPAccountAttributes

Message name: Request

{}

The request is empty.

Message name: Response

{
  "AttributeInfo": [{ AttributeInfo },...]
}

with the following data fields:

Data field	Data type	Description
AttributeInfo	AttributeInfo	List of supported attributes.
DisableTCPSwitch	Boolean	SIP can temporarily switch transport protocol from UDP to TCP, if a request is within 200 bytes of the MTU or larger than 1300 bytes, to avoid fragmentation. For systems not listening to SIP traffic over TCP, this setting can be disabled to enhance compatibility.
MaxCallDuration	Integer (in seconds)	This setting causes the device to hang up SIP calls automatically if they last longer than the specified amount of time. This has no effect on VMS calls.
RegistrationInterval	Integer (in secods)	This setting controls the re-registration interval when registering to a PBX.

GetSIPAccount command

Use the GetSIPAccount command to retrieve the settings for a SIP account. This request is used for single SIP accounts. To retrieve multiple accounts, use GetSIPAccounts, see GetSIPAccounts command.

• Command: axcall:GetSIPAccount

Message name: Request

{
  "SIPAccountId": "<SIPAccountId>"
}

with the following data fields:

Data field	Valid values	Description
SIPAccountId	SIPAccountId	The identifier of the SIP account to retrieve.

Message name: Response

{
  "SIPAccount": { SIPAccount }
}

with the following data fields:

Data field	Data type	Description
SIPAccount	SIPAccount	The requested SIPAccount.See SIPAccount.

Fault codes	Description
env:Sender ter:InvalidArgVal ter:NotFound	Not found. There is no SIP account with the supplied SIPAccountId.
env:Receiver ter:Action ter:Failure	Failed to retrieve the SIP account.

GetSIPAccounts command

Use the GetSIPAccounts command to retrieve the settings for multiple SIP accounts. To retrieve the settings for a single account, use GetSIPAccount, see GetSIPAccount command.

A SIP account is specified by its SIPAccountId. If a SIPAccountId in the list cannot be resolved, that SIPAccountId is ignored. If there are no valid SIPAccountId:s, the request returns an empty set.

A request without any specified SIPAccountId:s returns settings for all SIP accounts.

• Command: axcall:GetSIPAccounts

Message name: Request

{
  "SIPAccountId": ["<SIPAccountId>", ...]
}

with the following data fields:

Data field	Valid values	Description
SIPAccountId	List of SIPAccountId	A list of the identifiers of the SIP accounts to retrieve.

Message name: Response

{
  "SIPAccount": [{ SIPAccount }, ...]
}

with the following data fields:

Data field	Data type	Description
SIPAccount	List of SIPAccount	The returned SIPAccount:s.See SIPAccount.

Fault codes	Description
env:Receiver ter:Action ter:Failure	Failed to retrieve the SIP accounts.

SetSIPAccount command

Use the SetSIPAccount command to add or update a SIP account. This request is used for single SIP accounts. To add or update multiple accounts, use SetSIPAccounts, see SetSIPAccounts command.

If the supplied SIPAccountId matches an existing SIP account, the SIP account is updated. Otherwise, a new SIP account is created.

• Command: axcall:SetSIPAccount

Message name: Request

{
  "SIPAccount": { SIPAccount }
}

with the following data fields:

Data field	Valid values	Description
SIPAccount	SIPAccount	The SIPAccount to add or update.See SIPAccount.

Message name: Response

{
  "SIPAccountId": "<SIPAccountId>"
}

with the following data fields:

Data field	Data type	Description
SIPAccountId	SIPAccountId	The SIPAccountId of the added or updated account.See SIPAccountId.

Fault codes	Description
env:Sender ter:InvalidArgVal ter:InvalidArgVal	Invalid data. The request contains invalid values.
env:Sender ter:InvalidArgs	Missing data. The request does not contain all required data.

SetSIPAccounts command

Use the SetSIPAccounts command to add or update multiple SIP accounts. To update a single SIP account, use SetSIPAccount, see SetSIPAccount command.

If a supplied SIPAccountId matches an existing SIP account, the SIP account is updated. Otherwise, a new SIP account is created.

• Command: axcall:SetSIPAccounts

Message name: Request

{
  "SIPAccount": [{ SIPAccount }, ...]
}

with the following data fields:

Data field	Valid values	Description
SIPAccount	List of SIPAccount	The SIPAccount data structures to add or update.See SIPAccount.

Message name: Response

{
  "SIPAccountId": ["<SIPAccountId>", ...]
}

with the following data fields:

Data field	Data type	Description
SIPAccountId	List of SIPAccountId	The SIPAccountId:s of the added or updated accounts.See SIPAccountId.

Fault codes	Description
env:Sender ter:InvalidArgVal ter:InvalidArgVal	Invalid data. The request contains invalid values.
env:Sender ter:InvalidArgs	Missing data. The request does not contain all required data.

RemoveSIPAccount command

Use the RemoveSIPAccount command to remove a SIP account. This request removes a single account. To remove multiple accounts, use RemoveSIPAccounts, see RemoveSIPAccounts command.

If the SIPAccountId cannot be resolved, the request is ignored.

• Command: axcall:RemoveSIPAccount

Message name: Request

{
  "SIPAccountId": "<SIPAccountId>"
}

with the following data fields:

Data field	Valid values	Description
SIPAccountId	SIPAccountId	The identifier of the SIP account to remove.

Message name: Response

{}

The response is empty.

Fault codes	Description
env:Receiver ter:Action ter:Failure	Failed to remove the SIP account.

RemoveSIPAccounts command

Use the RemoveSIPAccounts command to remove multiple SIP accounts. To remove a single account, use RemoveSIPAccount, see RemoveSIPAccount command.

If a SIPAccountId cannot be resolved, that SIPAccountId is ignored.

• Command: axcall:RemoveSIPAccounts

Message name: Request

{
  "SIPAccountId": ["<SIPAccountId>", ...]
}

with the following data fields:

Data field	Valid values	Description
SIPAccountId	List of SIPAccountId	The identifiers of the SIP accounts to remove.

Message name: Response

{}

The response is empty.

Fault codes	Description
env:Receiver ter:Action ter:Failure	Failed to remove the SIP accounts.

SIP account status

Data structures

SIPAccountStatus

The SIPAccountStatus data structure contains current aggregate runtime status of a SIP account.

Mandatory fields:

Field	Type	Description
SIPAccountId	SIPAccountId	SIP account identifier. See SIPAccountId.
SIPURI	String	SIP address associated with the account.
RegURI	String	URI for the SIP registrar.If the account is not registered, RegURI is empty.
Status	Integer	SIP response code from the SIP registrar.If the account is not registered, Status is 0.
StatusText	String	SIP response phrase from the SIP registrar or one of the following:Does not register = The account is not registered.SIP disabled = SIP is disabled.

GetSIPAccountStatus command

Use the GetSIPAccountStatus command to retrieve the current status of a SIP account. This request is used for single SIP accounts. To retrieve multiple accounts, use GetSIPAccountStatuses, see GetSIPAccountStatuses command.

• Command: axcall:GetSIPAccountStatus

Message name: Request

{
  "SIPAccountId": "<SIPAccountId>"
}

with the following data fields:

Data field	Valid values	Description
SIPAccountId	SIPAccountId	The identifier of the SIP account to retrieve.

Message name: Response

{
  "SIPAccountStatus": { SIPAccountStatus }
}

with the following data fields:

Data field	Data type	Description
SIPAccountStatus	SIPAccountStatus	The account’s SIPAccountStatus.See SIPAccountStatus.

Fault codes	Description
env:Sender ter:InvalidArgVal ter:NotFound	Not found. There is no SIP account with the supplied SIPAccountId.
env:Receiver ter:Action ter:Failure	Failed to retrieve the SIP account status.

GetSIPAccountStatuses command

Use the GetSIPAccountStatuses command to retrieve the current statuses of multiple SIP accounts. To retrieve the status of a single SIP account, use GetSIPAccountStatus, see GetSIPAccountStatus command.

A SIP account is specified by its SIPAccountId. If a SIPAccountId in the list cannot be resolved, that SIPAccountId is ignored. If there are no valid SIPAccountId:s, the request returns an empty set.

A request without any specified SIPAccountId:s returns statuses for all SIP accounts.

• Command: axcall:GetSIPAccountStatuses

Message name: Request

{
  "SIPAccountId": ["<SIPAccountId>", ...]
}

with the following data fields:

Data field	Valid values	Description
SIPAccountId	List of SIPAccountId	The identifiers of the SIP accounts to retrieve.

Message name: Response

{
  "SIPAccountStatus": [{ SIPAccountStatus }, ...]
}

with the following data fields:

Data field	Data type	Description
SIPAccountStatus	List of SIPAccountStatus	The SIPAccountStatus for the requested accounts.See SIPAccountStatus.

Fault codes	Description
env:Receiver ter:Action ter:Failure	Failed to retrieve the SIP account statuses.

DTMF configuration

Data structures

DTMFConfigurationId

Parameter	Type	Valid values	Description
DTMFConfigurationId	String	minLength=0 maxLength=64	The DTMF configuration identifier.

DTMFSequence

Parameter	Type	Valid values	Allowed characters	Description
DTMFSequence	String	minLength=0 maxLength=64	0–9, A-D, *, #	Specifies a DTMF sequence.

DTMFConfiguration

The DTMFConfiguration data structure contains the DTMF configuration.

Mandatory fields:

Field	Type	Description
Name	Name	Descriptive name for the DTMF configuration.
DTMFTriggerId	List of DTMFTriggerId	List of identifiers for the DTMF triggers that are associated with the configuration.See DTMFTriggerId.
Optional fields
Id	DTMFConfigurationId	Identifier for the DTMF configuration. If empty or missing, Id is created automatically.See DTMFConfigurationId.
RFC2833	Boolean	true = DTMF over RTP (RFC 2833) is enabled.false = DTMF over RTP is disabled.Default: true
RFC2976	Boolean	true = DTMF over SIP INFO (RFC 2976) is enabled.false = DTMF over SIP INFO is disabled.Default: true

GetDTMFConfiguration command

Use the GetDTMFConfiguration command to retrieve the settings for a DTMF configuration. This request is used for single DTMF configurations. To retrieve multiple configurations, use GetDTMFConfigurations, see GetDTMFConfigurations command.

• Command: axcall:GetDTMFConfiguration

Message name: Request

{
  "DTMFConfigurationId": "<DTMFConfigurationId>"
}

with the following data fields:

Data field	Valid values	Description
DTMFConfigurationId	DTMFConfigurationId	The identifier of the DTMF configuration to retrieve.See DTMFConfigurationId.

Message name: Response

{
  "DTMFConfiguration": { DTMFConfiguration }
}

with the following data fields:

Data field	Data type	Description
DTMFConfiguration	DTMFConfiguration	The requested DTMFConfiguration.See DTMFConfiguration.

Fault codes	Description
env:Sender ter:InvalidArgVal ter:NotFound	Not found. There is no DTMF configuration with the supplied DTMFConfigurationId.
env:Receiver ter:Action ter:Failure	Failed to retrieve the DTMF configuration.

GetDTMFConfigurations command

Use the GetDTMFConfigurations command to retrieve the settings for multiple DTMF configurations. To retrieve the settings for a single configuration, use GetDTMFConfiguration, see GetDTMFConfiguration command.

A DTMF configuration is specified by its DTMFConfigurationId. If a DTMFConfigurationId in the list cannot be resolved, that DTMFConfigurationId is ignored. If there are no valid DTMFConfigurationId:s, the request returns an empty set.

A request without any specified DTMFConfigurationId:s returns all DTMF configurations.

• Command: axcall:GetDTMFConfigurations

Message name: Request

{
  "DTMFConfigurationId": ["<DTMFConfigurationId>", ...]
}

with the following data fields:

Data field	Valid values	Description
DTMFConfigurationId	List of DTMFConfigurationId	A list of the identifiers of the DTMF configurations to retrieve.

Message name: Response

{
  "DTMFConfiguration": [{ DTMFConfiguration }, ...]
}

with the following data fields:

Data field	Data type	Description
DTMFConfiguration	List of DTMFConfiguration	The returned DTMFConfiguration:s.See DTMFConfiguration.

Fault codes	Description
env:Receiver ter:Action ter:Failure	Failed to retrieve the DTMF configurations.

SetDTMFConfiguration command

Use the SetDTMFConfiguration command to add or update a DTMF configuration. This request is used for single DTMF configurations. To add or update multiple configurations, use SetDTMFConfigurations, see SetDTMFConfigurations command.

If the supplied DTMFConfigurationId matches an existing DTMF configuration, the DTMF configuration is updated. Otherwise, a new DTMF configuration is created.

• Command: axcall:SetDTMFConfiguration

Message name: Request

{
  "DTMFConfiguration": { DTMFConfiguration }
}

with the following data fields:

Data field	Valid values	Description
DTMFConfiguration	DTMFConfiguration	The DTMFConfiguration to add or update.See DTMFConfiguration.

Message name: Response

{
  "DTMFConfigurationId": "<DTMFConfigurationId>"
}

with the following data fields:

Data field	Data type	Description
DTMFConfigurationId	DTMFConfigurationId	The DTMFConfigurationId of the added or updated configuration.See DTMFConfigurationId.

Fault codes	Description
env:Sender ter:InvalidArgVal ter:InvalidArgVal	Invalid data. The request contains invalid values.
env:Sender ter:InvalidArgs	Missing data. The request does not contain all required data.

SetDTMFConfigurations command

Use the SetDTMFConfigurations command to add or update multiple DTMF configurations. To update a single DTMF configuration, use SetDTMFConfiguration, see SetDTMFConfiguration command.

If a supplied DTMFConfigurationId matches an existing DTMF configuration, the DTMF configuration is updated. Otherwise, a new DTMF configuration is created.

• Command: axcall:SetDTMFConfigurations

Message name: Request

{
  "DTMFConfiguration": [{ DTMFConfiguration }, ...]
}

with the following data fields:

Data field	Valid values	Description
DTMFConfiguration	List of DTMFConfiguration	The DTMFConfiguration data structures to add or update.See DTMFConfiguration.

Message name: Response

{
  "DTMFConfigurationId": ["<DTMFConfigurationId>", ...]
}

with the following data fields:

Data field	Data type	Description
DTMFConfigurationId	List of DTMFConfigurationId	The DTMFConfigurationId:s of the added or updated configurations.See DTMFConfigurationId.

Fault codes	Description
env:Sender ter:InvalidArgVal ter:InvalidArgVal	Invalid data. The request contains invalid values.
env:Sender ter:InvalidArgs	Missing data. The request does not contain all required data.

RemoveDTMFConfiguration command

Use the RemoveDTMFConfiguration command to remove a DTMF configuration. This request removes a single configuration. To remove multiple configurations, use RemoveDTMFConfigurations, see RemoveDTMFConfigurations command.

A DTMF configuration is specified by its DTMFConfigurationId. If the supplied DTMFConfigurationId cannot be resolved, the request is ignored.

• Command: axcall:RemoveDTMFConfiguration

Message name: Request

{
  "DTMFConfigurationId": "<DTMFConfigurationId>"
}

with the following data fields:

Data field	Valid values	Description
DTMFConfigurationId	DTMFConfigurationId	The identifier of the DTMF configuration to remove.

Message name: Response

{}

The response is empty.

Fault codes	Description
env:Receiver ter:Action ter:Failure	Failed to remove the DTMF configuration.

RemoveDTMFConfigurations command

Use the RemoveDTMFConfigurations command to remove multiple DTMF configurations. To remove a single configuration, use RemoveDTMFConfiguration, see RemoveDTMFConfiguration command.

A DTMF configuration is specified by its DTMFConfigurationId. If a supplied DTMFConfigurationId cannot be resolved, that DTMFConfigurationId is ignored.

• Command: axcall:RemoveDTMFConfigurations

Message name: Request

{
  "DTMFConfigurationId": ["<DTMFConfigurationId>", ...]
}

with the following data fields:

Data field	Valid values	Description
DTMFConfigurationId	List of DTMFConfigurationId	Identifiers of the DTMF configurations to remove.

Message name: Response

{}

The response is empty.

Fault codes	Description
env:Receiver ter:Action ter:Failure	Failed to remove the DTMF configurations.

DTMF events

Data structures

DTMFEventId

Parameter	Type	Valid values	Description
DTMFEventId	String	minLength=0 maxLength=64	The DTMF event identifier.

DTMFEvent

The DTMFEvent data structure contains the DTMF event configuration.

Mandatory fields:

Field	Type	Description
Name	Name	Descriptive name for the DTMF event.Name is used as nice name in aev:GetEventInstances.
Optional fields
Id	DTMFEventId	Identifier for the DTMF event. If empty or missing, Id is created automatically.See DTMFEventId.

GetDTMFEvent command

Use the GetDTMFEvent command to retrieve the settings for a DTMF event configuration. This request is used for single DTMF event configurations. To retrieve multiple event configurations, use GetDTMFEvents, see GetDTMFEvents command.

• Command: axcall:GetDTMFEvent

Message name: Request

{
  "DTMFEventId": "<DTMFEventId>"
}

with the following data fields:

Data field	Valid values	Description
DTMFEventId	DTMFEventId	The identifier of the DTMF event to retrieve.See DTMFEventId.

Message name: Response

{
  "DTMFEvent": { DTMFEvent }
}

with the following data fields:

Data field	Data type	Description
DTMFEvent	DTMFEvent	The requested DTMFEvent.See DTMFEvent.

Fault codes	Description
env:Sender ter:InvalidArgVal ter:NotFound	Not found. There is no DTMF event with the supplied DTMFEventId.
env:Receiver ter:Action ter:Failure	Failed to retrieve the DTMF event.

GetDTMFEvents command

Use the GetDTMFEvents command to retrieve the settings for multiple DTMF event configurations. To retrieve the settings for a single event configuration, use GetDTMFEvent, see GetDTMFEvent command.

A DTMF event configuration is specified by its DTMFEventId. If a DTMFEventId in the list cannot be resolved, that DTMFEventId is ignored. If there are no valid DTMFEventId:s, the request returns an empty set.

A request without any specified DTMFEventId:s returns all DTMF event configurations.

• Command: axcall:GetDTMFEvents

Message name: Request

{
  "DTMFEventId": ["<DTMFEventId>", ...]
}

with the following data fields:

Data field	Valid values	Description
DTMFEventId	List of DTMFEventId	A list of the identifiers of the DTMF events to retrieve.

Message name: Response

{
  "DTMFEvent": [{ DTMFEvent }, ...]
}

with the following data fields:

Data field	Data type	Description
DTMFEvent	List of DTMFEvent	The returned DTMFEvent:s.See DTMFEvent.

Fault codes	Description
env:Receiver ter:Action ter:Failure	Failed to retrieve the DTMF events.

SetDTMFEvent command

Use the SetDTMFEvent command to add or update a DTMF event configuration. This request is used for single DTMF event configurations. To add or update multiple event configurations, use SetDTMFEvents, see SetDTMFEvents command.

If the supplied DTMFEventId matches an existing DTMF event configuration, the event configuration is updated. Otherwise, a new event configuration is created.

• Command: axcall:SetDTMFEvent

Message name: Request

{
  "DTMFEvent": { DTMFEvent }
}

with the following data fields:

Data field	Valid values	Description
DTMEvent	DTMFEvent	The DTMFEvent to add or update.See DTMFEvent.

Message name: Response

{
  "DTMFEventId": "<DTMFEventId>"
}

with the following data fields:

Data field	Data types	Description
DTMFEventId	DTMFEventId	The DTMFEventId of the added or updated event configuration.See DTMFEventId.

Fault codes	Description
env:Sender ter:InvalidArgVal ter:InvalidArgVal	Invalid data. The request contains invalid values.
env:Sender ter:InvalidArgs	Missing data. The request does not contain all required data.

SetDTMFEvents command

Use the SetDTMFEvents command to add or update multiple DTMF event configurations. To update a single DTMF event configuration, use SetDTMFEvent, see SetDTMFEvent command.

If a supplied DTMFEventId matches an existing DTMF event configuration, the event configuration is updated. Otherwise, a new event configuration is created.

• Command: axcall:SetDTMFEvents

Message name: Request

{
  "DTMFEvent": [{ DTMFEvent }, ...]
}

with the following data fields:

Data field	Valid values	Description
DTMFEvent	List of DTMFEvent	The DTMFEvent data structures to add or update.See DTMFEvent.

Message name: Response

{
  "DTMFEventId": ["<DTMFEventId>", ...]
}

with the following data fields:

Data field	Data type	Description
DTMFEventId	List of DTMFEventId	The DTMFEventId:s of the added or updated event configurations.See DTMFEventId.

Fault codes	Description
env:Sender ter:InvalidArgVal ter:InvalidArgVal	Invalid data. The request contains invalid values.
env:Sender ter:InvalidArgs	Missing data. The request does not contain all required data.

RemoveDTMFEvent command

Use the RemoveDTMFEvent command to remove a DTMF event configuration. This request removes a single DTMF event configuration. To remove multiple event configurations, use RemoveDTMFEvents, see RemoveDTMFEvents command.

If the DTMFEventId cannot be resolved, the request is ignored.

• Command: axcall:RemoveDTMFEvent

Message name: Request

{
  "DTMFEventId": "<DTMFEventId>"
}

with the following data fields:

Data field	Valid values	Description
DTMFEventId	DTMFEventId	The identifier of the DTMF event to remove.

Message name: Response

{}

The response is empty.

Fault codes	Description
env:Receiver ter:Action ter:Failure	Failed to remove the DTMF event.

RemoveDTMFEvents command

Use the RemoveDTMFEvents command to remove multiple DTMF event configurations. To remove a single DTMF event configuration, use RemoveDTMFEvent, see RemoveDTMFEvent command.

If a DTMFEventId cannot be resolved, that DTMFEventId is ignored.

• Command: axcall:RemoveDTMFEvents

Message name: Request

{
  "DTMFEventId": ["<DTMFEventId>", ...]
}

with the following data fields:

Data field	Valid values	Description
DTMFEventId	List of DTMFEventId	Identifiers of the DTMF events to remove.

Message name: Response

{}

The response is empty.

Fault codes	Description
env:Receiver ter:Action ter:Failure	Failed to remove the DTMF events.

DTMF triggers

Data structures

DTMFTriggerId

Parameter	Type	Valid values	Description
DTMFTriggerId	String	minLength=0 maxLength=64	The DTMF trigger identifier.

DTMFTrigger

The DTMFTrigger data structure contains a DTMF trigger. A DTMF trigger connects a DTMF sequence to a DTMF event. Each sequence can trigger only one event.

Mandatory fields:

Field	Type	Description
Id	DTMFTriggerId	DTMF trigger identifier.See DTMFTriggerId.
DTMFSequence	DTMFSequence	The DTMF sequence to trigger on. Each sequence can trigger one event.See DTMFSequence.
DTMFEventId	DTMFEventId	Identifier of the DTMF event to emit when triggered.See DTMFEventId.

GetDTMFTrigger command

Use the GetDTMFTrigger command to retrieve the settings for a DTMF trigger. This request is used for single DTMF triggers. To retrieve multiple triggers, use GetDTMFTriggers, see GetDTMFTriggers command.

• Command: axcall:GetDTMFTrigger

Message name: Request

{
  "DTMFTriggerId": "<DTMFTriggerId>"
}

with the following data fields:

Data field	Valid values	Description
DTMFTriggerId	DTMFTriggerId	The identifier of the DTMF trigger to retrieve.See DTMFTriggerId.

Message name: Response

{
  "DTMFTrigger": { DTMFTrigger }
}

with the following data fields:

Data field	Data type	Description
DTMFTrigger	DTMFTrigger	The requested DTMFTrigger.See DTMFTrigger.

Fault codes	Description
env:Sender ter:InvalidArgVal ter:NotFound	Not found. There is no DTMF trigger with the supplied DTMFTriggerId.
env:Receiver ter:Action ter:Failure	Failed to retrieve the DTMF trigger.

GetDTMFTriggers command

Use the GetDTMFTriggers command to retrieve the settings for multiple DTMF triggers. To retrieve the settings for a single trigger, use GetDTMFTrigger, see GetDTMFTrigger command.

A DTMF trigger is specified by its DTMFTriggerId. If a DTMFTriggerId in the list cannot be resolved, that DTMFTriggerId is ignored. If there are no valid DTMFTriggerId:s, the request returns an empty set.

A request without any specified DTMFTriggerId:s returns all DTMF triggers.

• Command: axcall:GetDTMFTriggers

Message name: Request

{
  "DTMFTriggerId": ["<DTMFTriggerId>", ...]
}

with the following data fields:

Data field	Valid values	Description
DTMFTriggerId	List of DTMFTriggerId	A list of the identifiers of the DTMF triggers to retrieve.

Message name: Response

{
  "DTMFTrigger": [{ DTMFTrigger }, ...]
}

with the following data fields:

Data field	Data type	Description
DTMFTrigger	List of DTMFTrigger	The returned DTMFTrigger:s.See DTMFTrigger.

Fault codes	Description
env:Receiver ter:Action ter:Failure	Failed to retrieve the DTMF triggers.

SetDTMFTrigger command

Use the SetDTMFTrigger command to add or update a DTMF trigger. This request is used for single DTMF triggers. To add or update multiple triggers, use SetDTMFTriggers, see SetDTMFTriggers command.

If the supplied DTMFTriggerId matches an existing DTMF trigger, the DTMF trigger is updated. Otherwise, a new DTMF trigger is created.

If the supplied DTMFSequence matches the DTMFSequence in another DTMF trigger, the request is considered invalid.

• Command: axcall:SetDTMFTrigger

Message name: Request

{
  "DTMFTrigger": { DTMFTrigger }
}

with the following data fields:

Data field	Valid values	Description
DTMTrigger	DTMFTrigger	The DTMFTrigger to add or update.See DTMFTrigger.

Message name: Response

{
  "DTMFTriggerId": "<DTMFTriggerId>"
}

with the following data fields:

Data field	Data type	Description
DTMFTriggerId	DTMFTriggerId	The DTMFTriggerId of the added or updated trigger.See DTMFTriggerId.

Fault codes	Description
env:Sender ter:InvalidArgVal ter:InvalidArgVal	Invalid data. The request contains invalid values.
env:Sender ter:InvalidArgs	Missing data. The request does not contain all required data.

SetDTMFTriggers command

Use the SetDTMFTriggers command to add or update multiple DTMF triggers. To update a single DTMF trigger, use SetDTMFTrigger, see SetDTMFTrigger command.

If a supplied DTMFTriggerId matches an existing DTMF trigger, the DTMF trigger is updated. Otherwise, a new DTMF trigger is created.

If a supplied DTMFSequence matches the DTMFSequence in another DTMF trigger, the request is considered invalid.

• Command: axcall:SetDTMFTriggers

Message name: Request

{
  "DTMFTrigger": [{ DTMFTrigger }, ...]
}

with the following data fields:

Data field	Valid values	Description
DTMFTrigger	List of DTMFTrigger	The DTMFTrigger data structures to add or update.See DTMFTrigger.

Message name: Response

{
  "DTMFTriggerId": ["<DTMFTriggerId>", ...]
}

with the following data fields:

Data field	Data type	Description
DTMFTriggerId	List of DTMFTriggerId	The DTMFTriggerId:s of the added or updated triggers.See DTMFTriggerId.

Fault codes	Description
env:Sender ter:InvalidArgVal ter:InvalidArgVal	Invalid data. The request contains invalid values.
env:Sender ter:InvalidArgs	Missing data. The request does not contain all required data.

RemoveDTMFTrigger command

Use the RemoveDTMFTrigger command to remove a DTMF trigger. This request removes a single trigger. To remove multiple triggers, use RemoveDTMFTriggers, see RemoveDTMFTriggers command.

If the DTMFTriggerId cannot be resolved, the request is ignored.

• Command: axcall:RemoveDTMFTrigger

Message name: Request

{
  "DTMFTriggerId": "<DTMFTriggerId>"
}

with the following data fields:

Data field	Valid values	Description
DTMFTriggerId	DTMFTriggerId	The identifier of the DTMF trigger to remove.

Message name: Response

{}

The response is empty.

Fault codes	Description
env:Receiver ter:Action ter:Failure	Failed to remove the DTMF trigger.

RemoveDTMFTriggers command

Use the RemoveDTMFTriggers command to remove multiple DTMF triggers. To remove a single trigger, use RemoveDTMFTrigger, see RemoveDTMFTrigger command.

If a DTMFTriggerId cannot be resolved, that DTMFTriggerId is ignored.

• Command: axcall:RemoveDTMFTriggers

Message name: Request

{
  "DTMFTriggerId": ["<DTMFTriggerId>", ...]
}

with the following data fields:

Data field	Valid values	Description
DTMFTriggerId	List of DTMFTriggerId	The identifiers of the DTMF triggers to remove.

Message name: Response

{}

The response is empty.

Fault codes	Description
env:Receiver ter:Action ter:Failure	Failed to remove the DTMF triggers.

VMS call configuration

The VMS call configuration is defined by the VMSCallConfiguration data structure. VMS calls can be enabled and disabled and it is possible to set thresholds for the number of audio and video streams that must be started before a VMS call is considered active.

When VMS calls are enabled, the Axis product keeps track of three separate stream counts: 1) the number of audio streams sent from the product, 2) the number of audio streams sent to the product, and, 3) the number of video streams sent from the product. Each stream count is evaluated against its corresponding threshold AudioFromDeviceToNetworkStreams, AudioFromNetworkToDeviceStreams or VideoFromDeviceToNetworkStreams. When a stream count equals or exceeds its threshold, a VMS call is considered active and tnsaxis:Call/State and tnsaxis:Call/StateChange events are emitted.

Each stream count and its corresponding threshold are evaluated independently. If two stream counts equal or exceed their thresholds, there are two separate VMS calls.

When VMS calls are disabled, the tnsaxis:Call/State and tnsaxis:Call/StateChange events are emitted for SIP calls only.

#Axis product configuration
AudioFromDeviceToNetworkStreams = 0
AudioFromNetworkToDeviceStreams = 1
VideoFromDeviceToNetworkStreams = 0

#Streams:
#One audio stream from the VMS to the Axis product

#Result: One call is triggered

With this configuration, a call is triggered if one or more audio streams are sent from the VMS to the Axis product.

#Axis product configuration
AudioFromDeviceToNetworkStreams = 0
AudioFromNetworkToDeviceStreams = 1
VideoFromDeviceToNetworkStreams = 0

#Streams:
#One video stream from the Axis product to the VMS

#Result: No call is triggered

With this configuration, a video stream sent from the Axis product to the VMS does not trigger any call.

#Axis product configuration
AudioFromDeviceToNetworkStreams = 1
AudioFromNetworkToDeviceStreams = 1
VideoFromDeviceToNetworkStreams = 0

#Streams:
#One audio stream from the VMS to the Axis product
#One audio stream from the Axis product to the VMS

#Result: Two calls are triggered

The stream counts are evaluated independently. With this configuration, two separate calls are triggered when one audio stream is sent from the Axis product to the VMS at the same time as another audio stream is sent from the VMS to the product.

#Axis product configuration
AudioFromDeviceToNetworkStreams = 0
AudioFromNetworkToDeviceStreams = 2
VideoFromDeviceToNetworkStreams = 0

#Streams:
#One audio stream from the VMS to the Axis product

#Result: No call is triggered

With this configuration, one audio stream is sent from the VMS to the Axis product does not trigger any call. Two audio streams trigger a call.

Data structures

VMSCallConfiguration

The VMSCallConfiguration data structure defines the VMS call configuration.

Mandatory fields:

Field	Type	Description
Enabled	Boolean	true = VMS calls are enabled.false = VMS calls are disabled.
AudioFromDeviceToNetworkStreams	Integer	Threshold for minimum number of audio streams from the Axis product to the VMS.If the number of streams equals or exceeds the threshold, a VMS call is considered active.If set to 0 or negative integer, the threshold is not used.
AudioFromNetworkToDeviceStreams	Integer	Threshold for minimum number of audio streams from the VMS to the Axis product.If the number of streams equals or exceeds the threshold, a VMS call is considered active.If set to 0 or negative integer, the threshold is not used.
VideoFromDeviceToNetworkStreams	Integer	Threshold for minimum number of video streams from the Axis product to the VMS.If the number of streams equals or exceeds the threshold, a VMS call is considered active.If set to 0 or negative integer, the threshold is not used.
Timeout	Integer	Supported from API version 1.5.The number of seconds to wait before an initiated call terminates with NoAnswer.Default: 30 seconds.

GetVMSCallConfiguration command

Use the GetVMSCallConfiguration command to retrieve the current VMS call configuration.

• Command: axcall:GetVMSCallConfiguration

Message name: Request

{}

The request is empty.

Message name: Response

{
  "VMSCallConfiguration": { VMSCallConfiguration }
}

with the following data fields:

Data field	Data type	Description
VMSCallConfiguration	VMSCallConfiguration	The requested VMSCallConfiguration.See VMSCallConfiguration.

SetVMSCallConfiguration command

Use the SetVMSCallConfiguration command to update the VMS call configuration.

• Command: axcall:SetVMSCallConfiguration

Message name: Request

{
  "VMSCallConfiguration": { VMSCallConfiguration }
}

with the following data fields:

Data field	Valid values	Description
VMSCallConfiguration	VMSCallConfiguration	The updated VMSCallConfiguration.See VMSCallConfiguration.

Message name: Response

{}

The response is empty.

Fault codes	Description
env:Sender ter:InvalidArgVal ter:InvalidArgVal	Invalid data. The request contains invalid values.
env:Sender ter:InvalidArgs	Missing data. The request does not contain all required data.
env:Receiver ter:ActionNotSupported ter:NotSupported	The action is not supported.

Audio codecs

When the Axis product makes a SIP call, the call recipient receives a list of available audio codecs. The audio codecs are listed in priority order where the first codec in the list has highest priority. Use the following operations to manage the list:

• GetDefaultAudioCodecs returns the Axis product’s default audio codec priority list.
• GetSupportedAudioCodecs lists all audio codecs available in the Axis product.
• GetAudioCodecs returns the audio codec priority list sent to call recipients.
• SetAudioCodecs updates the audio codec priority list.

Data structures

AudioCodec

The AudioCodec data structure contains information about one supported audio codec.

Mandatory fields:

Field	Type	Description
Name	String	The audio codec’s name.
Optional fields
Options	String	Additional parameters for the audio codec.
SampleRate	Integer	Supported sample rate.This field is returned in responses and is not required in the SetAudioCodecs command.

GetDefaultAudioCodecs command

Use the GetDefaultAudioCodecs command to list the Axis product’s default audio codec priority list. The first codec in the list has highest priority.

• Command: axcall:GetDefaultAudioCodecs

Message name: Request

{}

The request is empty.

Message name: Response

{
  "AudioCodec": [{ AudioCodec, ... }]
}

with the following data fields:

Data field	Data type	Description
AudioCodec	List of AudioCodec	AudioCodec:s in priority order with the highest priority first.

GetSupportedAudioCodecs command

Use the GetSupportedAudioCodecs command to list all audio codecs available in the Axis product.

• Command: axcall:GetSupportedAudioCodecs

Message name: Request

{}

The request is empty.

Message name: Response

{
  "AudioCodec": [{ AudioCodec, ... }]
}

with the following data fields:

Data field	Data type	Description
AudioCodec	List of AudioCodec	The returned AudioCodec:s

GetAudioCodecs command

Use the GetAudioCodecs command to retrieve the audio codec priority list. This is the priority list sent to call recipients. The first codec in the list has highest priority.

• Command: axcall:GetAudioCodecs

Message name: Request

{}

The request is empty.

Message name: Response

{
  "AudioCodec": [{ AudioCodec, ... }]
}

with the following data fields:

Data field	Data type	Description
AudioCodec	List of AudioCodec	AudioCodec:s in priority order with the highest priority codec first.

SetAudioCodecs command

Use the SetAudioCodecs command to update the audio codec priority list sent to call recipients. The first codec in the list has highest priority.

• Command: axcall:SetAudioCodecs

Message name: Request

{
  "AudioCodec": [{ AudioCodec }, ...]
}

with the following data fields:

Data field	Valid values	Description
AudioCodec	List of AudioCodec	AudioCodec:s in priority order with the highest priority codec first.

Message name: Response

{}

The response is empty.

Fault codes	Description
env:Sender ter:InvalidArgVal ter:InvalidArgVal	Invalid data. The request contains invalid values.
env:Sender ter:InvalidArgs	Missing data. The request does not contain all required data.

Call state event

The current state of a call is described by the CallState field in the CallStatus data structure. When the state changes, a tnsaxis:Call/State event is emitted.

The event can be used to inform the caller and the call receiver about the call status. For example, by using an action rule with the play audio clip action com.axis.action.fixed.play.audioclip, the Axis product can play a tone while the call state is Calling. Using the active light action com.axis.action.unlimited.light, the product’s LED:s can be configured to indicate the call status, for example by flashing while a call is in progress, be steadily lit during the call and unlit when there is no ongoing call.

Use aev:GetEventInstances to retrieve the event declaration.

Event declaration:

<tnsaxis:Call>
  <State wstop:topic="true" aev:NiceName="State">
    <aev:MessageInstance aev:isProperty="true">
      <aev:SourceInstance>
        <aev:SimpleItemInstance Type="xsd:string" Name="Source">
          <aev:Value>[DoorStation]</aev:Value>
        </aev:SimpleItemInstance>
      </aev:SourceInstance>
      <aev:DataInstance>
        <aev:SimpleItemInstance Type="xsd:string" Name="CallState" isPropertyState="true">
          <aev:Value>Idle</aev:Value>
          <aev:Value>Calling</aev:Value>
          <aev:Value>Active</aev:Value>
        </aev:SimpleItemInstance>
      </aev:DataInstance>
    </aev:MessageInstance>
  </State>
</tnsaxis:Call>

The topic is tnsaxis:Call/State.

The SourceInstance specifies the device making the call.

The DataInstance specifies the call state. Available call states are listed in CallStatus.

Call state change event

The tnsaxis:Call/StateChange event is emitted when a call state changes. The event contains the following information from the CallStatus data structure: why the state changed, the call identifier, the Axis product’s address and the remote device’s address.

The event can be used to provide feedback to the caller and the call receiver. For example, by displaying messages in a client or by using action rules to configure the Axis product to play a special tone if the line is busy or if the call is not answered.

Use aev:GetEventInstances to retrieve the event declaration.

Event declaration:

<tnsaxis:Call>
  <StateChange wstop:topic="true" aev:NiceName="StateChange">
    <aev:MessageInstance>
      <aev:SourceInstance>
        <aev:SimpleItemInstance Type="xsd:string" Name="Source">
          <aev:Value>[DoorStation]</aev:Value>
        </aev:SimpleItemInstance>
      </aev:SourceInstance>
      <aev:DataInstance>
        <aev:SimpleItemInstance aev:NiceName="Reason" Type="xsd:string" Name="Reason">
          <aev:Value>Initiated</aev:Value>
          <aev:Value>NoAnswer</aev:Value>
          <aev:Value>Busy</aev:Value>
          <aev:Value>Denied</aev:Value>
          <aev:Value>Failed</aev:Value>
          <aev:Value>AcceptedByRemote</aev:Value>
          <aev:Value>AcceptedByDevice</aev:Value>
          <aev:Value>Terminated</aev:Value>
        </aev:SimpleItemInstance>
        <aev:SimpleItemInstance aev:NiceName="CallId" Type="xsd:string" Name="CallId">
        </aev:SimpleItemInstance>
        <aev:SimpleItemInstance aev:NiceName="RemoteURI" Type="xsd:string" Name="RemoteURI">
        </aev:SimpleItemInstance>
        <aev:SimpleItemInstance aev:NiceName="DeviceURI" Type="xsd:string" Name="DeviceURI">
        </aev:SimpleItemInstance>
      </aev:DataInstance>
    </aev:MessageInstance>
  </StateChange>
</tnsaxis:Call>

The topic is tnsaxis:Call/StateChange.

The SourceInstance specifies the device making the call.

The DataInstance contains four SimpleItemInstance fields with the CallStateReason, CallId, RemoteURI and DeviceURI from the the CallStatus data structure. See Call status. The Reason SimpleItemInstance contains the call state change reason. Available reasons are listed in Enumeration: CallStateChangeReason.

DTMF event

A DTMF event tnsaxis:Call/DTMF is emitted when the Axis product receives a DTMF sequence that matches a configured DTMFEvent.

For more information, see Set up a DTMF event.

To retrieve the event declaration, use aev:GetEventInstances.

Event declaration:

<tnsaxis:Call>
  <DTMF wstop:topic="true" aev:NiceName="DTMF">
    <aev:MessageInstance>
      <aev:SourceInstance>
        <aev:SimpleItemInstance aev:NiceName="DTMFEventId" Type="xsd:string" Name="DTMFEventId">
          <aev:Value aev:NiceName="[Name from axcall:DTMFEvent]">[Id from axcall:DTMFEvent] </aev:Value>
        </aev:SimpleItemInstance>
      </aev:SourceInstance>
      <aev:DataInstance>
        <aev:SimpleItemInstance aev:NiceName="CallId" Type="xsd:string" Name="CallId">
          <aev:Value">[axcall:CallId] </aev:Value>
        </aev:SimpleItemInstance>
      </aev:DataInstance>
    </aev:MessageInstance>
  </DTMF>
</tnsaxis:Call>

The topic is tnsaxis:Call/DTMF.

The SourceInstance specifies the DTMF event. DTMF events in Axis products are set up with a Name and an Id as described in DTMFEvent. The Value is the Id and the Value NiceName is the Name.

The DataInstance specifies the call identifier CallId.